Help CenterIP Address Policy
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One Account per IP:
Only one account per household may access the platform using the same IP address. -
No Multiple Accounts per Household:
If multiple individuals in the same household wish to purchase or operate separate accounts, this will not be allowed under our current IP policy.
Prohibited Activities
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IP or Trade Masking:
Any attempt to disguise the origin of your IP address or manipulate how a trade is logged (e.g., presenting a VPS-based trade as one made from a mobile device) is strictly prohibited.-
Engaging in these activities will result in a hard breach, as they undermine the integrity of the trading environment.
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Unnatural IP Switching:
Rapidly switching between IP addresses from geographically distant countries within the same trading day—without an approved VPS or travel notice—is also considered a hard breach.- Example: Logging in from Indonesia and then from Germany within hours, without prior notice.
International Travel Policy
If you plan to travel internationally and continue trading, you must notify us in advance. This helps avoid account flags or breaches due to unexpected IP changes.
To notify us, please contact LiveChat Support with the following details:
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Your travel dates
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Destination countries
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Flight itinerary (including departure and arrival times)
By adhering to these policies, you help us maintain the integrity and fairness of the trading platform for all users.